award_starCQC Rating & Reviews
Devoncare is a specialist provider of complex care and home care services based in Plymouth, dedicated to meeting the diverse needs of individuals living with various conditions, illnesses, and disabilities. Their approach is highly personalized, recognizing that each client’s requirements are unique. They tailor their services to support people living in their own homes, care homes, or supported living environments, focusing on maintaining independence, dignity, and quality of life.
The company offers a wide range of assistance, including personal care tasks such as washing, dressing, toileting, bathing, and help with getting up or going to bed. They also provide companionship through sitting services and sleepovers. Beyond personal care, Devoncare supports clients with household tasks like shopping, domestic cleaning, laundry, and meal preparation. Their services are designed to be safe, caring, responsive, effective, and well-led, ensuring clients receive high-quality support.
Devoncare places great emphasis on recruiting skilled and confident staff who can perform their roles safely and effectively. Staff members undergo statutory and mandatory training and have access to policies and procedures to guide their work. Regular team meetings, supervisions, and annual appraisals help maintain high standards and continuous professional development. The company actively promotes choice, privacy, dignity, and independence for those they support, ensuring that care plans are developed in partnership with clients, care managers, and other health or social care professionals.
Initial assessments and risk evaluations are conducted to tailor care plans to individual needs and to manage any potential risks. When clients have the capacity to consent, they sign consent forms; if not, Devoncare follows local and national guidelines to act in the client’s best interests. This person-centered approach ensures that care is respectful and aligned with each individual’s preferences and requirements.
Devoncare also offers live-in care services, allowing clients to remain in their own homes while receiving continuous support. Live-in carers assist with domestic tasks, personal care, and accompany clients on outings, helping them maintain as normal a life as possible. The company provides care for a variety of needs, including short-term personal care, ongoing support, palliative care for those with terminal illnesses, and end-of-life care, all aimed at enhancing quality of life.
The company is proud to be the first corporate member of the Rotary Club of Plymouth, reflecting its commitment to community involvement and local initiatives. Testimonials from clients and staff highlight Devoncare’s reliability, professionalism, and compassionate approach. Clients appreciate the company’s responsiveness and the dedication of its staff, while employees value the supportive management and positive work environment.
Overall, Devoncare stands out as a trusted provider of complex and personal care services in Plymouth and Cornwall, committed to delivering flexible, high-quality, and person-centered care that respects the individuality and dignity of every person they support.
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Unit 136, City Business Park, Somerset Place, Plymouth, PL3 4BBsource_environmentOwner Details
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editor_choiceCQC Rating Details
| Date of Report | 27/03/2025 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
