Woodstown House

Fairlie Healthcare, established in 1999, operates three specialized care centers in the UK: Fairlie House in West Norwood, Highfield House in Purley, and the recently opened Woodstown House in Banstead, Surrey. Both Fairlie House and Highfield House have been rated "Outstanding" by the Care Quality Commission (CQC), reflecting the high standards of care provided. Woodstown House, which opened in April 2021, continues this tradition by offering advanced care services, including a new IV therapy service for antibiotics launched in August 2025.

The organization focuses on delivering specialized care for adults with complex neurological conditions and long-term nursing needs. This includes patients requiring ventilator support, tracheostomies, and those in altered states of consciousness. Care and therapy services are tailored individually to meet each patient’s unique needs, guided by six core values: dignity, privacy, choice, independence, rights, and fulfillment. Fairlie Healthcare’s clinical governance framework and risk management strategies ensure that care is safe, responsive, effective, and compassionate.

Fairlie Healthcare prides itself on person-centered care, creating a supportive environment where patients feel at home. The staff, composed of experienced professionals, are recognized for their warmth and dedication. Numerous testimonials from families and friends of residents highlight the compassionate, respectful, and loving care provided. These personal accounts emphasize the strong bonds formed between staff and patients, the high quality of nursing, and the welcoming atmosphere that extends to families, making them feel part of the "Fairlie family."

In addition to its care services, Fairlie Healthcare actively engages with the community and healthcare partners. A notable recent achievement includes Beverly Moores receiving the Best Ambassador Award at the 2025 Andor Awards, underscoring the organization’s commitment to excellence and advocacy in healthcare. Furthermore, Fairlie Healthcare has partnered with King’s College to introduce a new specialist complex care service, enhancing its capacity to support patients with intricate medical needs.

Overall, Fairlie Healthcare stands out for its dedication to providing outstanding, individualized care in a nurturing environment. Its combination of expert clinical services, compassionate staff, and strong community ties ensures that residents receive the highest standard of care while maintaining their dignity and independence. The organization continues to innovate and expand its services to meet evolving healthcare demands, making it a leader in complex neurological and long-term nursing care.