Pine Lodge
award_starCQC Rating & Reviews
apartmentAccommodation
Rooms
3 total capacityIndependence Matters provides support in Norfolk for adults with learning disabilities, dementia, and young people transitioning into adulthood. Their goal is to help individuals live independently within their communities while considering the needs of family carers. The organization emphasizes personalized support to empower individuals to lead the life they choose.
They offer various services, including learning disability and dementia support, personal assistant support, community hubs, and respite care. Their approach is focused on ensuring that support is tailored to each individual's needs, allowing them to make informed choices about their care. Independence Matters is a registered service with the Care Quality Commission, which inspects and rates their services to maintain quality standards.
The organization also emphasizes the importance of training for staff, providing quality training across multiple areas related to care. They encourage potential customers to reach out for support, whether for themselves or a family member. Additionally, testimonials from clients and their families highlight the positive impact of the services provided, showcasing satisfaction with the support received.
Independence Matters maintains strong community links, offering various opportunities for engagement and connection. They invite inquiries through their website, contact forms, email, or phone, making it easy for individuals to learn more about their services and support options. Their mission stands on the principles of choice, quality, and community integration, ensuring everyone has the opportunity to live fulfilling lives.
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Repps with Bastwick, High Road, Great Yarmouth, Norfolk, NR29 5JHsource_environmentOwner Details
groupCare
reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 20/10/2016 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 11/07/2019 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Requires improvement |
