Adelfi Care Services
award_starCQC Rating & Reviews
Adelfi Care is a home care service provider based in Cheltenham, Gloucestershire, offering specialized care across various locations, including Tewkesbury and Bishops Cleeve. Their services are available 24/7 and cover areas such as personal care, home help, dementia care, companionship, and palliative care. The organization emphasizes a tailored approach to care, ensuring that each client's unique needs are prioritized, allowing them to maintain control and independence.
The mission of Adelfi Care is to promote independence through compassionate and professional support, enhancing the quality of life for their clients. They focus on establishing strong relationships between care assistants and clients to develop a deeper understanding of individual care needs. Adelfi Care prides itself on its commitment to high standards, having been recognized as a Top 20 Homecare Provider in the Southwest for two consecutive years, and it is rated overall "Good" by the CQC, with an outstanding rating in the "Well-Led" category.
Client testimonials frequently highlight the kindness and thoughtfulness of the staff, as well as the flexibility and responsiveness of the service to clients' needs. Feedback emphasizes positive experiences, showcasing Adelfi's consistent high levels of care and the genuine compassion of its employees.
For inquiries, potential clients can reach out via phone or email, and the organization encourages communication to address any questions or concerns. Overall, Adelfi Care stands out for its dedication to personalized care, professional support, and maintaining the dignity of its clients.
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The Stable Offices, The Hyde, Hyde Lane, Prestbury, Cheltenham, GL50 4SLsource_environmentOwner Details
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reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 15/07/2022 |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires improvement |
| Well-led | Requires improvement |
| This is a partial report | |
| Date of Report | 08/06/2023 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Outstanding |
| Date of Report | 02/10/2025 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
