Heeley Bank Care Home
award_starCQC Rating & Reviews
apartmentAccommodation
Rooms
67 total capacityMonarch Healthcare focuses on providing tailored nursing and residential care for older adults and those living with dementia. The organization aims to create a welcoming environment, offering various care options including permanent, intermediate, and day care. Families are encouraged to visit and tour the homes to meet the dedicated staff who can address any inquiries.
The goal at Monarch Healthcare is to ensure that residents maintain their engagement in favorite activities like knitting, dancing, or gardening, supported by a diverse schedule of events aimed at fostering social interactions and reducing feelings of isolation. The staff is dedicated to enhancing residents' lives and creating a comfortable living experience.
Potential residents and families can easily arrange tours by contacting Monarch, which emphasizes transparency in communication and care. The organization values feedback from families, who have praised the staff for their compassion and commitment to quality care.
Monarch Healthcare has a rich history, with a leadership team focused on sustainable and high-quality care practices. They prioritize a personalized approach to care, which respects each resident's life story. The team members are passionate about ensuring a fulfilling lifestyle for all residents, including those with dementia.
Overall, Monarch Healthcare promotes a vibrant, supportive community where the well-being of residents is a primary concern, and they continuously strive to improve care experiences through engaging activities and a dedicated staff. The organization welcomes inquiries and encourages visits to explore their facilities further.
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Heeley Bank Road, Sheffield, South Yorkshire, S2 3GLsource_environmentOwner Details
groupCare
reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 06/10/2015 |
|---|---|
| Overall | Requires Improvement |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Good |
| Well-led | Requires improvement |
| Date of Report | 18/01/2017 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 18/07/2018 |
|---|---|
| Overall | Requires Improvement |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 08/10/2019 |
|---|---|
| Overall | Requires Improvement |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Good |
| Well-led | Requires improvement |
| Date of Report | 18/02/2023 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Requires improvement |
| Date of Report | 14/08/2024 |
|---|---|
| Overall | Requires Improvement |
| Caring | Good |
| Safe | Requires Improvement |
| Effective | Requires Improvement |
| Responsive | Good |
| Well-led | Requires Improvement |
| Date of Report | 11/02/2025 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
