Helping Hands Widnes
award_starCQC Rating & Reviews
The text covers the features and specifications of a home care service known as "Helping Hands Home Care," providing various types of care options for individuals in need. Their services include live-in care, where a caregiver resides with the client; visiting care, offering scheduled assistance for daily tasks; and respite care for temporary support. The company emphasizes personalized care plans tailored to individual needs and circumstances. They cater to various conditions such as dementia, strokes, Parkinson’s, cancer, and more, ensuring specialized support where necessary.
Additionally, the organization focuses on everyday care, facilitating companionship, overnight support, personal care, and assistance for younger adults. Cost transparency is highlighted, with clients only paying for necessary services, free from hidden fees. The text also outlines the recruitment and training process for caregivers to ensure high-quality care, stating that they do not use agency staff but employ all caregivers directly. The regulatory compliance of the service is underscored, with mentions of being monitored by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW).
The organization provides resources for customers to make informed choices about care, along with options for family involvement in decision-making. They have a strong focus on customer satisfaction and provide easy access to communication with the care team for any questions or adjustments needed in the care plan. The text concludes with encouragement for potential clients to reach out for a consultation or further information about their services.
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Suite 33, Foundry House, Waterside Lane, Widnes Business Park, Widnes, WA8 8GTsource_environmentOwner Details
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editor_choiceCQC Rating Details
| Date of Report | 06/05/2022 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
