The Croft Residential Care Home
award_starCQC Rating & Reviews
apartmentAccommodation
Rooms
33 total capacityThe Croft Care Home is an updated residential facility that provides 24-hour care for residents, including those with Alzheimer's and dementia. It is an independent home run by Kathryn and her dedicated team, many of whom have over ten years of experience. The home features 30 en-suite bedrooms and fosters a welcoming atmosphere, encouraging interaction between management, residents, and families through an open-door policy. The care provided focuses on maintaining residents' independence and incorporating their preferences throughout their stay.
The Croft engages with the local community, allowing residents to participate in groups like AgeUK and offering church services for those interested. Staff members are trained in dementia care, approaching conversations with understanding and reassurance to support residents’ emotional well-being. The layout includes communal areas such as lounges, a family room, and dining space on the ground floor.
The Croft has received a good overall rating, though safety is marked as requiring improvement. The home is regulated and complies with necessary care standards, ensuring all staff are adequately trained. Families are encouraged to stay involved in their loved ones’ care to foster a supportive environment.
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Ettrick Grove, Sunderland, Tyne and Wear, SR4 8QEsource_environmentOwner Details
groupCare
reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 19/01/2015 |
|---|---|
| Overall | Requires Improvement |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Good |
| Responsive | Outstanding |
| Well-led | Requires improvement |
| Date of Report | 11/05/2015 |
|---|---|
| Overall | Good |
| Safe | Good |
| This is a partial report | |
| Date of Report | 08/04/2016 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 26/06/2018 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
