Eleada Care Services
award_starCQC Rating & Reviews
Eleada Care Services is dedicated to providing high-quality domiciliary care through a friendly, flexible, and individual-centered approach. Their mission emphasizes the continuous improvement of services by actively listening to feedback from both clients and staff. They offer a range of services including personal care and grooming, medication management, and support for specific medical needs such as PEG feeding, catheter care, and colostomy care. Additionally, they ensure proper nutrition and hydration, as well as address mental, physical, social, and spiritual health needs.
The organization provides different types of care tailored to individual needs, including standard care with a minimum call duration of 30 minutes, short-term and long-term live-in care, reablement care, and specialized complex care. They are also available during waking nights and for sleeping night shifts, ensuring around-the-clock support for clients who require it.
Key elements of their service include a commitment to quality through regular client and staff feedback. This process helps to maintain high service standards, ensuring that they consistently meet the needs of their clients. Eleada Care Services encourages open dialogue with service users to foster trust and satisfaction.
Located in London, they strive to make their services accessible and are dedicated to developing a supportive community where individuals can feel valued and cared for. Their outreach includes contact details for inquiries, demonstrating their openness and commitment to client satisfaction. Overall, Eleada Care Services is focused on providing quality care that prioritizes the health and well-being of their clients.
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Unit 3 Fitzgerald House, Willowcourt Avenue, Harrow, Middlesex, HA3 8ESsource_environmentOwner Details
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reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 06/01/2017 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 17/07/2019 |
|---|---|
| Overall | Good |
| Safe | Good |
| Well-led | Good |
| This is a partial report | |
| Date of Report | 24/08/2022 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
