Kalcrest Care (Northern) Limited
award_starCQC Rating & Reviews
Kalcrest Care is a family-run home care provider recognized for offering high-quality services in the Kirklees and Leeds areas. They focus on creating personalized care that can adapt to changing needs. The company emphasizes collaboration with clients, families, and representatives to ensure that care is tailored specifically to individual desires and goals. Prior to starting service, they conduct welcome visits to introduce their staff and address any concerns.
Kalcrest Care prioritizes both the emotional and physical well-being of clients, fostering strong relationships with service users and their families. Their care staff undergo thorough training and are carefully vetted through a rigorous recruitment process, including background checks. The company advocates for innovation, incorporating new technologies to enhance service delivery and communication with clients.
Their management team is skilled and focused on meeting regulatory requirements from the Care Quality Commission as well as local NHS contracts. Kalcrest Care is committed to maintaining high service standards consistently.
Testimonials from clients praise the quality of care received, highlighting the strong bonds formed between caregivers and clients and expressing gratitude for the impact their services have had during difficult times. Overall, the company aims to provide exceptional care and support, ensuring that clients feel respected and valued.
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Concept House, Blanche Street, Bradford, BD4 8DAsource_environmentOwner Details
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reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 14/12/2016 |
|---|---|
| Overall | Inadequate |
| Caring | Requires improvement |
| Safe | Inadequate |
| Effective | Inadequate |
| Responsive | Inadequate |
| Well-led | Inadequate |
| Date of Report | 16/05/2017 |
|---|---|
| Overall | Requires Improvement |
| Caring | Requires improvement |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 18/08/2018 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Requires improvement |
| Well-led | Good |
