Washington Manor Care Home
award_starCQC Rating & Reviews
apartmentAccommodation
Rooms
68 total capacitySt Martins Care is dedicated to providing high-quality care across their six care homes in the North East of England. The staff are highly trained and aim to create a comfortable, safe, and home-like environment for residents. They offer various care options, including dementia care, nursing care, residential care, respite care, and learning disability care. Each type of care is personalized to meet the specific needs of residents, ensuring their independence and well-being.
Each home, such as Guisborough Manor, Park View, Washington Manor, Willow Green, Windermere Grange, and Woodside Grange, is purpose-built with spacious, beautifully decorated rooms and relaxing gardens. The services focus on maintaining dignity and respect while providing support and engagement for residents.
St Martins Care emphasizes the importance of staff training and career development, supporting employees like Judy, who transitioned from a care assistant to a nurse associate. The homes also received positive testimonials from families, highlighting the professionalism and compassion of the staff.
Potential residents and their families are encouraged to contact St Martins Care for inquiries, book tours, or ask questions. The organization values communication and aims to make the transition to care as smooth as possible for residents and their loved ones. More information is available through their brochure and website, which provides insights into their services and facilities.
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Hollin Hill Road, Concord, Washington, Tyne and Wear, NE37 2DPsource_environmentOwner Details
groupCare
reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 26/04/2016 |
|---|---|
| Overall | Requires Improvement |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 13/07/2017 |
|---|---|
| Overall | Requires Improvement |
| Caring | Requires improvement |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 02/08/2018 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 03/05/2019 |
|---|---|
| Overall | Requires Improvement |
| Caring | Requires improvement |
| Safe | Requires improvement |
| Effective | Inadequate |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 28/11/2019 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 11/09/2020 |
|---|---|
| Overall | Good |
| Caring | Inspected but not rated |
| Safe | Inspected but not rated |
| Well-led | Inspected but not rated |
| This is a partial report | |
