Willow Green Care Home
award_starCQC Rating & Reviews
apartmentAccommodation
Rooms
63 total capacityWillow Green Care Home is located in Darlington, County Durham, close to major towns like Stockton, Middlesbrough, and Redcar. The home is purpose-built with spacious, well-decorated rooms and relaxing gardens, aiming to provide residents with a happy, comfortable, and safe environment. The staff at Willow Green are trained to consider each resident's independence and personal needs.
The accommodations include fully furnished bedrooms with en-suite facilities, communal lounges for socializing, and accessible bathing and shower rooms. Residents can enjoy nutritious home-cooked meals, unlimited Wi-Fi, laundry services, and optional hairdressing and health services. Activities at the home are diverse, promoting social interaction and community involvement, with features like a landscaped garden, a bar, and a movie projector.
Willow Green encourages family involvement in daily activities and values relationships with residents. Regular updates are provided through social media, and tours of the home can be scheduled for those interested. The interim manager, Thomas Horn, invites visitors to experience the support and care offered.
The care home focuses on creating a nurturing atmosphere and supports staff development, highlighting success stories such as Judy's journey from care assistant to nurse associate. Recent activities include trips to the Darlington Hippodrome for entertainment.
Potential residents and families can reach out via phone or email for enquiries, and feedback is welcomed to enhance the community’s experience. The overall aim is to make residents feel at home while enjoying personalized care tailored to their needs.
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Eastborne Road, Darlington, County Durham, DL1 4ERsource_environmentOwner Details
groupCare
reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 15/02/2016 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Outstanding |
| Well-led | Good |
| Date of Report | 03/05/2018 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Outstanding |
| Well-led | Good |
| Date of Report | 28/11/2018 |
|---|---|
| Overall | Good |
| Effective | Good |
| Well-led | Good |
| This is a partial report | |
| Date of Report | 26/02/2020 |
|---|---|
| Overall | Requires Improvement |
| Caring | Requires improvement |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Inadequate |
| Date of Report | 23/10/2020 |
|---|---|
| Overall | Requires Improvement |
| Safe | Inspected but not rated |
| Well-led | Inspected but not rated |
| This is a partial report | |
| Date of Report | 30/12/2020 |
|---|---|
| Overall | Good |
| Safe | Good |
| Responsive | Good |
| Well-led | Good |
| This is a partial report | |
| Date of Report | 09/01/2021 |
|---|---|
| Overall | Good |
| Safe | Inspected but not rated |
| This is a partial report | |
| Date of Report | 14/05/2021 |
|---|---|
| Overall | Good |
| Effective | Good |
| This is a partial report | |
| Date of Report | 21/09/2022 |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Inadequate |
| This is a partial report | |
| Date of Report | 07/10/2023 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
