Windermere Grange Care Home
award_starCQC Rating & Reviews
apartmentAccommodation
Rooms
64 total capacitySt Martins Care focuses on providing exceptional, personalized care for residents across its six homes in the North East of England. The organization's core values prioritize creating a safe and comfortable environment, where each resident's needs are recognized and met by compassionate staff. They offer various care services including Dementia care, Residential care, Nursing care, and Respite care, ensuring that support is available around the clock.
Each home is designed to be a welcoming and supportive space. Guisborough Manor, for example, is located in a market town and offers spacious rooms and beautiful decor. Park View is set near Forest Hall, featuring relaxing gardens. Washington Manor, situated near Albany Park, provides similar amenities, while Willow Green is conveniently near Darlington. Windermere Grange, located in a quiet area of Middlesbrough, and Woodside Grange, close to Stockton on Tees, also offer purpose-built accommodations aimed at enhancing residents' comfort.
St Martins Care emphasizes the importance of staff development and career progression, showcasing real stories of staff members who have grown within the organization. They strive to foster a caring culture and make residents feel valued and at home.
The facility encourages families to engage with their loved ones, providing flexibility for visits and tours of the homes to help families feel confident in their care choices. Feedback from families highlights the attentive and friendly nature of the staff, who ensure that residents are well cared for and comfortable.
Overall, St Martins Care is dedicated to offering quality services tailored to individual needs, making family involvement a key aspect of their care philosophy. Visitors interested in learning more can download a brochure or book a tour to explore their facilities.
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Windermere Road, Middlesbrough, Cleveland, TS5 5DHsource_environmentOwner Details
groupCare
reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 15/10/2015 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Requires improvement |
| Responsive | Good |
| Well-led | Requires improvement |
| Date of Report | 22/12/2016 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Good |
| Responsive | Good |
| Well-led | Requires improvement |
| Date of Report | 22/02/2018 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 22/03/2019 |
|---|---|
| Overall | Requires Improvement |
| Caring | Requires improvement |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 25/02/2020 |
|---|---|
| Overall | Good |
| Safe | Good |
| Responsive | Good |
| Well-led | Good |
| This is a partial report | |
| Date of Report | 15/04/2021 |
|---|---|
| Overall | Good |
| Safe | Inspected but not rated |
| This is a partial report | |
| Date of Report | 24/02/2024 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Requires improvement |
| Well-led | Good |
