Waveney Care Limited - 124 Denmark Road

Waveney Care is a home care agency located in Lowestoft that has been serving the community since 2003. The agency is committed to working with service users to promote their involvement and ensure they receive the support they need for a better quality of life. The team, comprising over 70 trained carers, provides various services including accompanying individuals to appointments, shopping, and social activities. Each potential service user undergoes an assessment to create a personalized care plan, which is typically free and lasts 30-45 minutes.

The agency emphasizes extensive training for its staff, covering essential areas like health and safety, first aid, infection control, and medication management. Specialized training is also provided for complex care needs, with staff collaborating with healthcare professionals as needed. Quality assurance is a priority, with frequent check-ins to ensure all service users are satisfied with their care.

Waveney Care is accredited by the Care Quality Commission (CQC) and actively seeks to recruit additional team members, offering training for those without prior experience. The agency values feedback, receiving positive testimonials from service users for their professionalism and care. For inquiries, Waveney Care can be contacted via phone or email, or interested parties can fill out an enquiry form on their website. The agency serves areas including Lowestoft, Beccles, and Southwold, ensuring a wide-reaching service.