The Red House
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23 total capacityPinnacle Care is a family-run service provider that has been operating residential and respite care homes in Rugby and Warwickshire for over thirty years. They specialize in caring for adults of all ages with conditions like dementia, Alzheimer’s, and other complex mental health needs. The care homes include Elmhurst, The Manor House, The Red House, and Wolston Grange, each catering to specific groups of residents. Elmhurst focuses on young adults with complex mental health challenges, while The Manor House and The Red House offer residential and respite care strictly for older people with dementia. Wolston Grange accommodates both young adults with rare forms of dementia and older individuals.
The staff at Pinnacle Care are described as highly qualified and dedicated, ensuring that all residents receive appropriate care tailored to their needs. The homes provide a comfortable, homely atmosphere with plenty of outdoor space for relaxation. The environment is designed to be safe and supportive, focusing on the well-being of each resident. Pinnacle Care has implemented strong infection control policies to maintain safety during health crises, like the COVID-19 pandemic, while continuing to provide high-quality care.
To guide families in choosing the right home for their loved ones, Pinnacle Care offers tours of their facilities and personalized discussions with registered managers. The organization prides itself on exceptional care and communication, as shown in testimonials from families who appreciate the staff's warmth, attentiveness, and support. Residents report enjoying their daily activities and the friendliness of the staff.
The organization has established a significant reputation over their years of operation, valuing respect, kindness, empathy, and effective communication in their approach to care. Families find reassurance knowing their loved ones are in a nurturing environment that prioritizes their health and happiness. They can visit at any time and receive consistent updates about their family member’s well-being.
Pinnacle Care remains open to new residents, although availability may be limited. Overall, the focus is on providing a safe and caring place for older adults, especially those dealing with dementia and mental health issues, ensuring they feel valued and supported throughout their stay.
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236 Dunchurch Road, Rugby, Warwickshire, CV22 6HSsource_environmentOwner Details
groupCare
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editor_choiceCQC Rating Details
| Date of Report | 04/08/2016 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 11/11/2017 |
|---|---|
| Overall | Good |
| Safe | Good |
| Well-led | Good |
| This is a partial report | |
| Date of Report | 13/05/2021 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
