The Maples Residential Home
award_starCQC Rating & Reviews
apartmentAccommodation
Rooms
28 total capacityThe Maples Care Home, located in Newcastle-under-Lyme, is a small, family-run facility that emphasizes a friendly environment for its residents. The home is easily accessible via the A500 and is surrounded by beautiful gardens, creating a calm and inviting atmosphere. At the heart of its operation is a commitment to treating residents like family, with a dedicated team focused on personalized care that considers individual needs and preferences. The owner has over 30 years of experience in care, ensuring high-quality service.
The Maples is known for its person-centered approach, especially in supporting residents dealing with dementia and similar challenges. The care home strives to create a warm, familiar setting where residents can thrive and enjoy daily activities. Residents are encouraged to engage in various pursuits, including music, films, arts, crafts, and social interactions, while respecting their personal choices.
The facility offers three spacious lounges that provide different environments for activities and relaxation. Amenities include comfortable, well-furnished bedrooms equipped with nurse call systems for easy access to help, as well as opportunities for residents to personalize their living spaces. Regular activities such as hairdressing, library deliveries, and local outings are organized to enhance daily life.
Residents and their families have expressed gratitude for the care provided at The Maples, noting exceptional kindness from staff during challenging times, especially throughout the COVID-19 pandemic. Many families highlight memorable birthday celebrations and events organized by the staff, creating lasting positive impressions.
In summary, The Maples Care Home offers a nurturing environment with a strong focus on personalized care, ensuring residents can enjoy life comfortably while supporting their interests and well-being.
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First Avenue, Porthill, Newcastle Under Lyme, Staffordshire, ST5 8QXsource_environmentOwner Details
groupCare
reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 29/02/2016 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Requires improvement |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 17/01/2019 |
|---|---|
| Overall | Good |
| Safe | Good |
| Well-led | Requires improvement |
| This is a partial report | |
| Date of Report | 14/05/2022 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
