Heron House Residential Home
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Rooms
44 total capacityHeron House Taunton, formerly known as Abbeyfield Taunton, is a residential care home that has been recognized with an "Outstanding" rating by CQC. The home emphasizes providing freedom, choice, and control to its residents, aiming to create a caring and family-like atmosphere. With over thirty-five years of experience, Heron House employs well-trained staff, ensuring individual respect and a safe environment for all. It operates as a not-for-profit organization, focusing solely on the well-being of residents. The home offers various services, including residential care, dementia support, respite, palliative care, and day care. Manager Paula Howlett, a psychiatric nurse with extensive experience, leads the team, promoting independence and meaningful activities for residents to maintain relationships and engage in life.
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Heron Drive, Bishops Hull, Taunton, Somerset, TA1 5HAsource_environmentOwner Details
groupCare
reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 30/10/2015 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Requires improvement |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 05/04/2017 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 01/11/2019 |
|---|---|
| Overall | Good |
| Effective | Good |
| Responsive | Outstanding |
| Well-led | Good |
| This is a partial report | |
| Date of Report | 01/04/2021 |
|---|---|
| Overall | Good |
| Safe | Inspected but not rated |
| This is a partial report | |
| Date of Report | 16/08/2023 |
|---|---|
| Overall | Outstanding |
| Caring | Good |
| Safe | Inspected but not rated |
| Effective | Good |
| Responsive | Outstanding |
| Well-led | Outstanding |
