Mount Hill Care
award_starCQC Rating & Reviews
Mount Hill Care Limited provides domiciliary care services for the elderly, specifically those aged 65 and above. They focus on assisting seniors with daily tasks around the home, medication prompts, and personal care needs, all tailored to meet individual requirements. The company emphasizes a philosophy of compassion and support for those who depend on care due to age or disability, affirming that "your care matters." Their services include live-in care, dementia care, medication assistance, and companionship/respite care, all centered around maintaining the health and wellbeing of clients in their own homes.
Mount Hill Care highlights three core values: compassion, ensuring a person-centered care approach; safety, guaranteeing safe service provision for users and staff; and commitment, fostering a well-led team of professionals. They prioritize personal consultations to understand and address the unique preferences and needs of each individual.
Feedback from clients reflects high satisfaction, particularly regarding the staff’s knowledge in dementia care and their ability to engage clients in meaningful activities. The service aims to empower users to maintain control over their care. Good communication and responsiveness are noted as strengths, contributing to positive experiences for those who use their services.
Ultimately, Mount Hill Care is dedicated to providing comprehensive and compassionate care to enhance the quality of life for the elderly in their care.
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92 Bentley Drive, Harlow, CM17 9QTsource_environmentOwner Details
groupCare
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editor_choiceCQC Rating Details
| Date of Report | 24/02/2023 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Good |
| Responsive | Good |
| Well-led | Requires improvement |
