Care Matters (Homecare) Limited Darlington
award_starCQC Rating & Reviews
Care Matters is a home care service provider that offers both short-term and long-term care across the Durham Tees Valley. Their focus is on delivering personalized care that promotes independence and dignity for clients experiencing health challenges or disabilities. The company emphasizes understanding individual client needs, ensuring that care plans are tailored to their unique preferences and circumstances.
Their services include personal care, housekeeping, companionship, and complex specialist care for conditions like dementia, stroke recovery, and mental health support. Care Matters showcases a strong commitment to safety, effective care, and responsive service, with regular assessments to adapt to changing needs. The organization prides itself on compassionate care delivered by well-trained staff who strive to build positive relationships with clients.
Testimonials from families highlight the exceptional quality of care provided, with many expressing gratitude for the positive impact on their loved ones' lives. Care Matters encourages prospective clients to reach out for a conversation about care and funding options, reinforcing their commitment to being accessible and supportive.
In addition to care services, Care Matters participates in community initiatives and regularly shares insights and news relevant to home care and health trends, ensuring they stay connected with clients and the public. They also maintain an active presence on social media platforms to engage with the community.
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3 Pioneer Court, Morton Palms Business Park, Darlington, DL1 4WDsource_environmentOwner Details
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reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 20/07/2016 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 05/02/2019 |
|---|---|
| Overall | Good |
| Safe | Good |
| Well-led | Requires improvement |
| This is a partial report | |
| Date of Report | 20/04/2023 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
