Black Country Care - Supported Living and Home Care
award_starCQC Rating & Reviews
Black Country Housing Group (BCHG) operates in the social housing sector, emphasizing customer satisfaction and community support. BCHG ranks 9th in the UK for customer satisfaction among social housing providers. The group has built 83 new homes in the Black Country and plans to construct an additional 117 homes by March 2026. Recent surveys indicate that 84% of customers feel their homes are well-maintained, reflecting BCHG's commitment to quality. Additionally, BCHG has received top ratings (G1 for Governance and V1 for Viability) from the Regulator for Social Housing, affirming its regulatory compliance. Key services offered include renting, retirement living, supported living, and other community aids. BCHG also provides resources for reporting repairs, paying rent, and accessing support for living costs. Currently, the general housing waiting list is closed, but the retirement living waiting list is open for new applications. Contact information is available for further inquiries.
