Floating Support City

Independence Matters focuses on supporting individuals to live the life they choose, promoting independence while integrating them into their communities. They offer a range of services across Norfolk for adults with learning disabilities, young people transitioning to adulthood, and individuals living with dementia. Their support is personalized, ensuring it aligns with the unique needs of each individual.

They stress the importance of choice in their services, dedicating time to understand what best suits each person. Quality of care is paramount, and their services are registered with the Care Quality Commission (CQC), which inspects and rates their facilities.

They provide extensive training and development opportunities for staff to ensure high standards in care. The organization values feedback from clients and family members, highlighting positive experiences related to community hubs and care services. Testimonials from users and their families emphasize the joy of social interactions and the independence gained through their support.

Independence Matters encourages inquiries about their various services, such as personal assistant support, community-based activities, and respite care. They also maintain a commitment to staying connected with their clients and stakeholders, inviting them to receive news and updates on their offerings.