Acorn House - Croydon
award_starCQC Rating & Reviews
apartmentAccommodation
Rooms
31 total capacityAcorn House Care Home is a family-run facility located in Kenley, Surrey, offering high-quality elderly care. Its beautiful hilltop setting provides peaceful countryside views, while being close to urban amenities in London. The home emphasizes the well-being of its residents and encourages strong relationships between caregivers, residents, and their families. They do not employ agency staff, ensuring that residents are familiar with their caregivers, which fosters a comforting environment. Acorn House offers various services, including dementia care, respite care, palliative care, physical disability care, sensory care, and mental health care, all tailored to meet individual needs.
The care team at Acorn House is efficient and compassionate, providing personalized care plans that consider the unique needs of each resident. They pride themselves on fostering trust and familiarity, assigning dedicated caregivers to each resident. The home also emphasizes the importance of nutritious meals, providing healthy, home-cooked food that caters to different dietary requirements, ensuring residents maintain a good quality of life.
Residents can enjoy various social and recreational activities while also having the option for privacy if they prefer a quieter lifestyle. Visitors to Acorn House are welcome without the need for appointments, and those interested in a stay can arrange a trial visit to experience the care firsthand. The home focuses on a supportive atmosphere, aiming to alleviate the pressures of daily life for its residents. Overall, Acorn House strives to create a nurturing community where elderly residents feel content and valued.
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63 Hayes Lane, Croydon, Surrey, CR8 5JRsource_environmentOwner Details
groupCare
reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 20/02/2015 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 07/07/2016 |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires improvement |
| This is a partial report | |
| Date of Report | 21/04/2017 |
|---|---|
| Overall | Requires Improvement |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Good |
| Well-led | Requires improvement |
| Date of Report | 07/06/2018 |
|---|---|
| Overall | Requires Improvement |
| Caring | Requires improvement |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 14/02/2019 |
|---|---|
| Overall | Requires Improvement |
| Caring | Requires improvement |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 20/09/2019 |
|---|---|
| Overall | Requires Improvement |
| Safe | Good |
| Effective | Good |
| Well-led | Requires improvement |
| This is a partial report | |
| Date of Report | 16/11/2022 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Requires improvement |
| Responsive | Good |
| Well-led | Requires improvement |
| Date of Report | 28/11/2025 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
