Heron Court Care Home
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Rooms
59 total capacityRushcliffe Care Group, located in Loughborough, UK, focuses on providing quality residential care in a nurturing environment. Their promise emphasizes the privacy, dignity, and self-esteem of all service users. The organization encourages feedback from residents and their families, showcasing positive experiences that highlight the staff's kindness and professionalism. Rushcliffe Care aims to create a home-like atmosphere with meaningful outcomes for all residents, including those with nursing needs or learning disabilities. The group is actively recruiting passionate individuals who want to make a difference in the wellbeing of others. They are proud of their staff’s dedication, often highlighted through grateful testimonials from families. Visitors to their homes can expect a warm and supportive environment, which is reflected in the positive comments shared by residents and their relatives. The organization also places importance on community and encourages people to engage with them through their social media and review platforms. Overall, Rushcliffe Care Group seeks to maintain high standards of care and a strong commitment to both residents and employees.
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101 Village Street, Old Normanton, Derby, Derbyshire, DE23 8DFsource_environmentOwner Details
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editor_choiceCQC Rating Details
| Date of Report | 29/05/2015 |
|---|---|
| Overall | Requires Improvement |
| Caring | Requires improvement |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 28/09/2016 |
|---|---|
| Overall | Requires Improvement |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Good |
| Well-led | Requires improvement |
| Date of Report | 21/02/2018 |
|---|---|
| Overall | Inadequate |
| Caring | Requires improvement |
| Safe | Inadequate |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Inadequate |
| Date of Report | 26/05/2018 |
|---|---|
| Overall | Requires Improvement |
| Caring | Requires improvement |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 26/02/2019 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 01/05/2020 |
|---|---|
| Overall | Requires Improvement |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 31/05/2022 |
|---|---|
| Overall | Requires Improvement |
| Safe | Inspected but not rated |
| This is a partial report | |
| Date of Report | 23/03/2023 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 21/06/2024 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
