Matthews Neurorehab Unit
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38 total capacityRushcliffe Care Group, located at Epinal Way Care Centre in Loughborough, UK, focuses on providing quality residential care in a nurturing environment. Their main goal is to ensure the privacy, dignity, and self-esteem of all service users. The organization is committed to maintaining high care standards, offering a homely atmosphere that promotes meaningful connections for residents of all ages, including those with learning disabilities and mental health challenges. They are actively recruiting new staff who are passionate about making a difference in the lives of others.
The care group encourages feedback from residents and their families, showcasing positive experiences that highlight the quality of care provided. Residents often express gratitude towards the staff for the compassionate support they receive, enabling many to improve their well-being and regain independence. Numerous testimonials praise the staff's dedication, the clean and welcoming environment, and engaging activities that ensure residents are happy and active.
The organization emphasizes transparency and communication, providing various channels for contact and inquiries. They strive to create a supportive, fun atmosphere where residents can thrive, with many shared experiences demonstrating the effectiveness of their approach. Rushcliffe Care Group continuously seeks to improve and adapt their services based on feedback, reinforcing their commitment to quality care.
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Epinal Way Care Centre, Epinal Way, Loughborough, Leicestershire, LE11 3GDsource_environmentOwner Details
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editor_choiceCQC Rating Details
| Date of Report | 04/03/2015 |
|---|---|
| Overall | Requires Improvement |
| Caring | Requires improvement |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 22/04/2016 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 12/12/2018 |
|---|---|
| Overall | Requires Improvement |
| Caring | Requires improvement |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 11/03/2020 |
|---|---|
| Overall | Requires Improvement |
| Safe | Good |
| Well-led | Good |
| This is a partial report | |
| Date of Report | 23/09/2020 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
