Advance Healthcare (James Beattie House)
award_starCQC Rating & Reviews
Advance Healthcare is a homecare company established in 2008, serving the West Midlands and Staffordshire. They focus on providing personalized care in clients' homes, respecting individual needs, culture, and preferences. The team is highly trained and aims to deliver care that meets good practice standards. They report a high customer satisfaction rate, with over 94% of clients expressing satisfaction with their services. The Care Quality Commission has rated Advance Healthcare as "Good," noting that they exceed standards in staff training. They manage over 15,000 care visits weekly.
The company offers various services, including extra care schemes located at Broad Meadow in Dudley and Bushfield Court in Wolverhampton, in partnership with Housing 21 and Midland Heart. These locations are registered to provide personal care. Additionally, they run day centers that promote social engagement for individuals over 55, ensuring activities meet the needs of attendees.
Advance Healthcare operates Monday to Friday, with an out-of-hours service available on weekends. Clients can contact the care coordination team 24/7 for support. Testimonials highlight the respectful and caring nature of the staff, with many clients expressing gratitude for the impact their caregivers have on their lives. Overall, Advance Healthcare is dedicated to providing quality home care that enhances the well-being of its clients.
