Golden Touch Homecare
also known as Golden Touch Home Care Services
award_starCQC Rating & Reviews
Requires Improvement
inspected on 12/07/23
See detailssmartphoneGetting in touch
Hernes Nest House, Hernes Nest, Off Park Lane, Bewdley, DY12 2ETsource_environmentOwner Details
Registered since 04/02/2025
Local Authority Worcestershire
Registered Manager Ms Lesley-Ann Jones
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groupCare
Care Settings
Care At Home Types of Care
Dementia Care Care for Physical Disabilities Age Groups
Care for Older People
reviewsReviews
1 review
Overall Ratings
Overall
4.5
Facilities
5.0
Care & Support
5.0
Safety
5.0
Cleanliness
5.0
Rooms
5.0
Dignity
5.0
Food
5.0
Staff
5.0
Activities
5.0
Value
5.0
Review about an experience in January 2025, from Matt H (Brother of Resident)
“We want to thank you and your staff for the care you have all provided over the past few years. You have been professional, caring, and sensitive.
This review's scores
Facilities
Care & Support
Cleanliness
Dignity
Food
Staff
Activities
Safety
Rooms
Value
editor_choiceCQC Rating Details
| Date of Report | 11/12/2015 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 05/01/2018 |
|---|---|
| Overall | Good |
| Safe | Good |
| Effective | Good |
| Well-led | Good |
| This is a partial report | |
| Date of Report | 12/07/2023 |
|---|---|
| Overall | Requires Improvement |
| Caring | Good |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Good |
| Well-led | Requires improvement |
show_chartRating History
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