Estuary Community Support and Supported Living Services
award_starCQC Rating & Reviews
Estuary Housing Association provides various services and information for tenants and residents, covering aspects like finding homes, paying rent, and maintenance. It also offers insights into leaseholder information, shared ownership, and community support. The association emphasizes tenant engagement through surveys and events, aiming to give residents a voice in their community. They have resources for financial assistance, anti-social behavior policies, and safeguarding measures, including domestic abuse support. The site facilitates contact through a secure mail system and includes essential management and governance details. Additionally, information regarding equality, diversity, and inclusion is presented, outlining strategies and policies to ensure a fair and supportive environment for all residents. The organization’s commitment to transparency is evident in their annual reports and performance summaries. Overall, Estuary aims to connect with its community while maintaining high service standards and fostering a safe living space for everyone.
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Centre Place, 15 Prospect Close, Southend-on-sea, SS1 2JDsource_environmentOwner Details
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reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 10/03/2016 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 10/04/2019 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
