Helping Hands Peterborough
award_starCQC Rating & Reviews
Helping Hands Home Care offers a variety of personalized care services across the UK, ensuring that individuals can continue living comfortably in their homes. They provide live-in care where a carer stays at the client’s home for round-the-clock support, alongside visiting care, which can range from short 30-minute visits to multiple daily check-ins. They also offer respite care for those needing temporary help after hospital stays or when their regular careers take breaks.
Specialized care is available for conditions such as dementia, stroke, Parkinson's disease, and cancer. Their services include personal care, nursing care, complex care, and support for individuals with varying needs, ensuring that clients can manage their conditions effectively at home. Additionally, they provide companionship and support for younger adults, palliative care for terminal illnesses, and emergency care that can be arranged in as little as 24 hours.
The company emphasizes tailored solutions with transparent pricing, allowing clients to only pay for the care they need, without hidden fees. Their commitment to quality care is highlighted by their fully regulated status by the Care Quality Commission (CQC) and the Care Inspectorate Wales (CIW), ensuring they meet high standards of service.
With over 30 years of experience, Helping Hands is recognized for their excellent customer reviews and training programs for staff, employing a team of compassionate carers who are directly trained and supported, avoiding the hiring of agency staff. They also maintain clear communication with families throughout the care process to ensure preference and needs are met, enhancing the care experience.
For those interested in a career in care, Helping Hands provides job opportunities, emphasizing growth and quality training for new recruits. In addition to their services, they offer helpful resources and guides for clients and families navigating care options. Overall, Helping Hands Home Care is dedicated to improving the quality of life for those requiring assistance while maintaining their independence at home.
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90 Bridge Street, First Floor Premises, Peterborough, PE1 1DYsource_environmentOwner Details
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reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 03/04/2019 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
