Helping Hands Epsom
award_starCQC Rating & Reviews
The provided content describes the features, services, and ethos of Helping Hands Home Care, a provider of home care services in the UK. They offer various care options, including live-in care, visiting care, respite care, and specialized support for specific conditions like dementia, stroke recovery, and nursing care. Their services are tailored to meet individual needs, prioritizing the comfort and quality of life for clients in their own homes.
The organization emphasizes employing trained, compassionate caregivers rather than using agency staff, ensuring consistent and reliable support. Helping Hands has a strong focus on client satisfaction and regularly collects feedback to improve service quality. They are regulated by the Care Quality Commission (CQC), which means they must adhere to high standards of care.
The content also outlines how potential clients can initiate services by contacting the company for a free assessment. Helping Hands encourages family involvement in care decisions and provides detailed information about costs, ensuring transparency and no hidden fees.
Overall, Helping Hands aims to support individuals in maintaining independence and quality of life while receiving the care they need.
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3 Eastgate, Banstead, Surrey, SM7 1RNsource_environmentOwner Details
groupCare
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editor_choiceCQC Rating Details
| Date of Report | 19/01/2019 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
