Universal Care Services Coleshill
award_starCQC Rating & Reviews
Universal Care Services is dedicated to providing high-quality and personalized home care across the Midlands for over 22 years. They emphasize the importance of tailored care, understanding that every individual's needs are unique. Their compassionate and trained staff supports service users in living independently in their own homes. The company offers a variety of services including End of Life Care, Dementia Support, Respite Care, Waking Nights, social and assisted visits, services for physical and learning disabilities, children's care services, and reablement care to help clients regain their independence.
Universal Care Services operates in several locations, ensuring comfort and dignity for their clients while promoting independent living. They employ care planning apps to enhance communication and transparency between caregivers, service users, and their families, allowing for real-time updates and secure access to care notes.
The staff are described as caring, committed, and dedicated, forming meaningful relationships with clients and providing emotional support. Universal Care Services is praised for addressing concerns promptly and maintaining high standards in care. The organization focuses not only on delivering care but also on the well-being and dignity of service users, making them a trusted choice for many families.
They are currently seeking dedicated individuals to join their team, as they believe that excellent care starts with passionate caregivers who can make a difference in clients’ lives. The company encourages potential staff to apply through their website.
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Unit B, The Beeches, 37 Parkfield Road, Coleshill, Birmingham, B46 3LDsource_environmentOwner Details
groupCare
reviewsReviews
editor_choiceCQC Rating Details
| Date of Report | 14/06/2016 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
| Date of Report | 04/11/2017 |
|---|---|
| Overall | Requires Improvement |
| Caring | Requires improvement |
| Safe | Inadequate |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 11/08/2018 |
|---|---|
| Overall | Requires Improvement |
| Caring | Requires improvement |
| Safe | Requires improvement |
| Effective | Requires improvement |
| Responsive | Requires improvement |
| Well-led | Requires improvement |
| Date of Report | 26/10/2018 |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires improvement |
| Well-led | Requires improvement |
| This is a partial report | |
| Date of Report | 22/08/2019 |
|---|---|
| Overall | Requires Improvement |
| Safe | Good |
| Well-led | Requires improvement |
| This is a partial report | |
| Date of Report | 01/12/2020 |
|---|---|
| Overall | Good |
| Caring | Good |
| Safe | Good |
| Effective | Good |
| Responsive | Good |
| Well-led | Good |
