Martlet Manor

Martlet Manor is a care home located in Haywards Heath, West Sussex, offering various care services for older individuals in a luxurious setting. It provides residential care, specialist dementia care, short-term respite care, and end-of-life care, all tailored to meet the individual needs of residents. The home boasts excellent facilities such as a café, hair and beauty salon, cinema, and beautiful gardens, ensuring a comfortable living environment.

The staff at Martlet Manor are dedicated to getting to know each resident and creating personalized care plans that prioritize their happiness and safety. The home is recognized as 'Veteran Friendly', highlighting its commitment to providing quality care for veterans and their families.

Martlet Manor emphasizes transparency in care quality and fee information, establishing trust with residents and their families from the outset. They also engage the community through various social events and activities, including music sessions and afternoon teas, which foster connections and support among residents.

The care team's focus on building relationships with residents helps improve their lifestyle through meaningful activities that match their interests. The home has received positive feedback about its cleanliness, supportive staff, and efforts to accommodate residents' preferences, particularly concerning meal choices.

Currently, Martlet Manor has an availability for new residents, and the care home has received a 'Requires Improvement' rating from CQC but shows commitment to enhancing care standards. They encourage potential residents or families seeking care support to reach out for guidance and arrange visits to the home.

In summary, Martlet Manor is dedicated to providing high-quality care in a comfortable environment, focusing on personalized support and community engagement while assuring families of their loved ones' safety and well-being.